– Assistant Manager – Admin & OperationsLocation: Pune – Magarpatta

Experience: 4–6 Years

Education: Any Graduate / MBA Preferred

Industry: IT / Training & Consulting

About the RoleWe are looking for a proactive and experienced Assistant Manager – Operations & Key Account Management to manage end-to-end operational activities, client relationships, training programs, and key accounts. The ideal candidate will have strong coordination, communication, project management, and client-handling skills.

Key Responsibilities

- Manage end-to-end training, consulting, and project operations.
- Coordinate with clients, trainers, consultants, and internal teams to ensure seamless service delivery.
- Build and maintain strong key client relationships and ensure high customer satisfaction.
- Manage training schedules, proposals, operational documentation, and client requirements.
- Track project progress, KPIs, MIS reports, invoices, and deliverables.
- Develop, implement, and continuously improve SOPs and operational processes.
- Identify opportunities to improve operational efficiency and service quality.
- Handle operational administration, compliance, travel coordination, and management review activities.
- Monitor client feedback and proactively resolve operational or service-related issues.




- Prepare regular reports and provide management with updates on project and account performance.

Skills & Competencies
- Strong Key Account Management and client relationship skills.
- Excellent communication and negotiation abilities.
- Good knowledge of training operations and project coordination.
- Strong organizational and multitasking skills.
- Proficiency in MS Office, MIS, reporting, and documentation.
- Ability to coordinate effectively with multiple stakeholders.
- Strong problem-solving and decision-making skills.
- Ability to work independently and manage multiple projects simultaneously.

Desired Candidate Profile
- 4–6 years of relevant experience in operations, key account management, training coordination, project management, or a related field.
- Graduate in any discipline; MBA is preferred.
- Excellent verbal and written communication skills.
- Customer-focused with strong interpersonal and relationship-building abilities.
- Solid attention to detail and ownership of assigned responsibilities.

What We Offer
- Opportunity to work with a growing organization and diverse client base.
- Exposure to operations, training, consulting, and key account management.
- Professional growth and career development opportunities.

📌 Assistant Manager Admin & Operations (India)
🏢 Omnex Systems
📍 India