Operational Leadership

- Lead and manage all aspects of operations within the assigned area, including order fulfilment, delivery logistics, and customer service.
- Develop and implement strategies to optimize operational efficiency, reduce costs, and enhance service quality.

Team Management

- Build and lead a high-performing operations team, including Area Supervisors, Delivery Drivers, Site Managers, and Site Heads.
- Set transparent performance goals, provide regular coaching and guidance, and ensure team members are aligned with company objectives.

Process Improvement

- Identify opportunities for process improvement and automation to streamline operations and enhance productivity.
- Continuously monitor key performance indicators (KPIs) and implement data-driven solutions to improve operational performance.

Vendor & Partner Management

- Collaborate with vendors, suppliers,



and delivery partners to maintain strong working relationships and ensure timely and efficient service delivery.
- Negotiate contracts and agreements with vendors and partners, as required.

Quality Assurance

- Implement quality control measures to ensure the delivery of high-quality food products and services.
- Identify and address quality or service-related issues promptly and effectively.

Compliance & Safety

- Ensure compliance with all applicable regulations, including food safety, hygiene, and health & safety standards.
- Implement and enforce appropriate safety protocols across operational and delivery activities.

Customer Satisfaction

- Monitor customer feedback and implement strategies to improve customer satisfaction and loyalty.

📌 Area Manager (Delhi)
🏢 HungerBox
📍 Delhi