We are hiring for experienced AR Callers / Senior AR Callers with strong knowledge of insurance follow-up, denial management and medical billing.
The role will involve working directly on US healthcare accounts across multiple specialties, identifying reasons for non-payment and taking appropriate action to drive claims toward resolution and payment.
Key Responsibilities
- Follow up with US insurance companies on outstanding and unpaid claims.
- Review AR aging and prioritize accounts based on aging, balance and claim status.
- Investigate denied, rejected, underpaid and pending claims.
- Identify the root cause of non-payment and take appropriate corrective action.
- Work on claim reconsiderations, corrected claims, appeals and payer follow-ups.
- Verify claim status through payer calls and online insurance portals.
- Review EOBs/ERAs and understand denial and adjustment codes.
- Document clear and complete account notes after every follow-up.
- Coordinate with billing, coding, authorization and payment-posting teams when additional action is required.
- Meet productivity and quality expectations while maintaining HIPAA compliance.
Candidate Requirements
- 1-3 years of experience in US Healthcare AR / Medical Billing.
- Hands-on experience with AR Follow-up and Denial Management is mandatory.
- Good understanding of the US healthcare revenue cycle.
- Knowledge of Medicare, Medicaid and commercial insurance claims preferred.
- Ability to understand claim forms, EOBs, denial codes and payer responses.
- Experience working with payer portals and healthcare billing/PM systems.
- Good verbal and written English communication skills.
- Solid analytical and problem-solving skills.
- Candidates who can join immediately or within a short notice period will be preferred.
What We Offer
- Opportunity to work across multiple US healthcare specialties and RCM functions.
- Exposure to complete revenue cycle workflows rather than a limited calling process.
- Performance-based growth opportunities.
- 5-day working week.
Preferred Skills AR Calling | Accounts Receivable | US Healthcare | Medical Billing | Revenue Cycle Management | RCM | Denial Management | Denial Handling | Insurance Follow-up | Claims Management | AR Follow-up | Physician Billing | Healthcare BPO | EOB | ERA
Interested candidates can apply with their updated resume to
[email protected]
Immediate / Early Joiners Preferred
📌 AR Caller / Sr. AR Caller | US Healthcare (Noida)
🏢 Revenue Synergy
📍 Noida