Application For Customer Service- Voice Hiring (Kolkata)

Application For Customer Service- Voice Hiring (Kolkata)

02 Sep
|
Capgemini
|
Kolkata

02 Sep

Capgemini

Kolkata

Role & responsibilities

- Strong Communication & Customer Service Skills

- Min graduation requirements must.

- Valuable technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools

- Must possess excellent written and oral communication, listening, and comprehension skills.

- Stellar customer service skills and the ability to de-escalate customer frustration.

- Superior problem-solving skills and the ability to work independently and objectively.

- Dedication to the customer experience with the ability to build and maintain strong relationships.

- Strong ability to manage multiple tasks and interactions while prioritizing requests and concerns.

- Sound decision making.

- Must be able to effectively adapt to accelerating changes.

📌 Application For Customer Service- Voice Hiring (Kolkata)
🏢 Capgemini
📍 Kolkata

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