About the RoleZivaya is a chain of luxury wellness outlets at major chains of hotels, palaces, airports and lounges across India. We offer premium therapies, beauty, spa & hair treatments.
The role involves engaging with passengers, promoting our services, understanding their needs, and converting conversations into sales.
Key Responsibilities
- Approach and engage with passengers professionally.
- Promote and explain Zivaya Wellness services.
- Understand customer requirements and recommend suitable services.
- Convert customer interactions into successful sales.
- Achieve daily and monthly sales targets.
- Maintain a professional, well-groomed, and presentable appearance.
- Deliver an excellent customer experience.
- Handle customer queries confidently and professionally.
- Coordinate with the outlet team for smooth operations.
- Maintain basic sales and customer interaction reports.
- What We’re Looking For
- Excellent communication and interpersonal skills.
- Strong confidence and convincing ability.
- Passion for sales and customer interaction.
- Well-groomed and presentable personality.
- Positive, energetic, and target-oriented approach.
- Comfortable working in a fast-paced airport environment.
- Experience in sales, hospitality, aviation, retail, luxury, or wellness will be preferred.
- Freshers with excellent communication and confidence can also apply.
- Working Hours: 24×7 outlet operations | Rotational shifts as per business requirements
Key Skills
Sales | Customer Engagement | Communication | Lead Conversion | Customer Service | Upselling | Confidence | Target Achievement
? Work Locations: Ahmedabad Airport & Navi Mumbai Airport