Candidate Expectation Total work experience of 15-25 years' within SCM domain delivery leader having managed operations for global accounts.
Minimum 15 years education, Bachelor’s degree, MBA or equivalent from a reputed institution.
Preferred candidate Industry : Outsourcing/BPO/KPO/Management consulting/GCC/GBS
15-25 years of experience & Strong domain expertise in Sourcing and Procurement Operations and Vendor Master process
Exposure to various ERP with full business English skills (verbal, reading, writing)
Advanced analytical skills and the ability to get into the details, while also understanding the big picture.
Strong Communication Skills & Customer Support Skills.
High level understanding of the Supply Chain Management value stream with relevant experience in Management of end–to-end SCM process.
As a SCM Customer Leader, Expert in Supply Chain Operations with experience in managing Delivery for larger teams across geographies
Leads large cross-functional projects with significant risk and complexity to achieve milestones and objectives
Anticipates internal/external business and regulatory/compliance issues; recommends transformation, product, process or service improvements
Developed depth of expertise in own discipline and broad knowledge of other disciplines
Challenges current services, technologies or products and recommends alternative solutions
Increasing staff motivation and morale through effective performance appraisal and career development by training, coaching, providing feedback and integrating reward systems
Strong exposure in creating a high-performance driven culture, employee engagement & customer centricity
Providing root cause analysis and preventive action in case of escalations/errors occurring in the process
Ensuring there is controller-ship in the process. Identifying control gaps and fixing them in coordination with the client.
Drive automations and transformation for continuous improvement of process
Coaching and motivating the team, optimally deploying for project requirements