Role & responsibilities -

- Handle student queries and complaints through phone and email in a timely and qualified manner
- Maintain student records and prepare reports using Excel
- Manage and update Student LMS
- Provide academic operations support including coordination with internal teams and faculty
- Communicate with faculty regarding schedules, sessions, academic updates
- Ensure smooth execution of online/offline academic sessions

Required Skills & Competencies:

- Proficiency in MS Excel (data entry, reporting, basic formulas, etc.)
- Strong verbal and written communication skills
- Comfortable interacting with faculty and students
- Ability to manage multiple tasks and prioritize effectively

Experience:

- Minimum 2 years relevant experience in Education domain/University/Institution
- Previous work experience in a university, college, or educational institution is desirable

Qualification- Any Graduate with Good Communication Skills

Pay: ₹35,000.00 per month

Work Location: In person

📌 Academic Counselor (Noida)
🏢 Mangalayatan University
📍 Noida