WE’RE HIRING: ServiceNow Architect

We are looking for a ServiceNow Architect to drive the technical vision, governance, and architectural design of ServiceNow platform. In this role, you will be responsible for leading end-to-end implementations, establishing platform standards, and building scalable, upgrade-protected solutions that align with enterprise business goals.

If you are a hands-on technical leader with a passion for platform innovation and enterprise architecture, we want to hear from you!

Role Overview Role: ServiceNow Architect (Solution / Technical / Platform)
Experience: 7–10+ Years Total IT | 3–5+ Years in a ServiceNow Architect/Lead Role
Location: [Pan India, Hybrid]
Job Type: Full-Time

What You’ll Do Platform Vision & Architecture: Lead the technical design, roadmap, and multi-instance strategy for the ServiceNow platform while enforcing Out-of-Box (OOTB) best practices.
Enterprise Integrations: Architect robust, scalable integrations connecting ServiceNow with third-party enterprise tools using REST/SOAP APIs, IntegrationHub, MID Servers, and SSO.
Governance & Code Quality: Define development standards, conduct technical design reviews, oversee update set deployments, and ensure platform health, security, and upgradeability.
Module Delivery:



Oversee hands-on architecture across core and emerging modules (ITSM, ITOM, CMDB/CSDM, HRSD, SPM, custom applications).
Stakeholder Engagement: Translate complex business requirements into clear architectural blueprints and communicate solutions effectively to both technical teams and executive leadership.

Key Requirements & Technical Skills Hands-on Development: Deep mastery of JavaScript, Glide API, Business Rules, Script Includes, Client Scripts, Flow Designer, and Service Portal / UI Builder.
Data Modeling & CMDB: Strong knowledge of Common Service Data Model (CSDM) standards and CMDB architecture.
Security & Access Controls: Advanced knowledge of ACL rules, platform security models, domain separation, and role-based access.
Leadership: Proven ability to mentor developers, guide technical delivery teams, and manage release governance.

Education & Certifications Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
Certifications:
Certified System Administrator (CSA)
Certified Application Developer (CAD)
At least 1–2 Certified Implementation Specialist (CIS) certifications (e.g., ITSM, ITOM, HRSD, CSM)

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