Department: Service

Responsibilities

- Make calls to customers for service reminders, follow-ups, appointments, and feedback.
- Handle customer queries and coordinate with the service team for timely resolution.
- Maintain proper records of customer calls, complaints, and follow-ups.
- Follow up with customers after service to ensure customer satisfaction.
- Maintain good customer relationships and provide regular service updates.
- Make a minimum of 50 customer calls per day.

Requirements

- Camera-friendly and comfortable appearing in photos and videos for social media, promotional, and service-related content.
- Good communication and customer-handling skills.
- Confident, polite, and skilled personality with basic computer knowledge.




- Previous experience in tele calling or customer service will be preferred.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Education:

- Bachelor's (Required)

Experience:

- Telecommunication: 1 year (Required)

Language:

- English (Preferred)
- Hindi (Preferred)
- Assamese (Preferred)

Location:

- Guwahati, Assam (Guwahati, Kamrup Metro District) (Preferred)

Shift availability:

- Day Shift (Preferred)

Work Location: In person

📌 Tele Calling Executive (India)
🏢 Shree Poddar Earthmovers
📍 India