03 Sep
|
ZEE Labs
|
Shimla
Responsibilities:
- Manage room bookings efficiently using IDS Software to ensure smooth guest experiences.
- Handle guest inquiries promptly and professionally through phone, email, and online channels.
- Process recent reservations, cancellations, and modifications accurately in the booking system.
- Coordinate with front office and housekeeping teams to maintain updated room availability and guest preferences.
- Ensure all guest information is correctly recorded in the system to avoid booking discrepancies.
- Monitor room inventory to optimize occupancy and maximize hotel revenue.
- Provide guests with information about room rates, packages, and promotions.
- Maintain a high level of customer service by addressing guest concerns and special requests effectively.
- Generate daily, weekly, and monthly booking reports for management review.
📌 Reservation Executive Hotel Reservation (Shimla)
🏢 ZEE Labs
📍 Shimla