Title : Senior Analyst Programmer Support Role Summary: We are looking for a Senior Analyst Programmer Support with experience in production/application support and data platforms. The ideal candidate should have robust hands-on expertise in Oracle PL/SQL, Informatica PowerCenter, UNIX Shell Scripting, and Control-M, along with experience in incident management, RCA, and enterprise application support. Key Responsibilities: Provide L2/L3 production and application support.
Monitor and resolve production incidents within SLA timelines.
Perform Root Cause Analysis (RCA) and implement preventive measures.
Support and maintain Oracle databases, ETL workflows, and batch jobs.
Develop and troubleshoot PL/SQL code and UNIX shell scripts.
Work closely with development and business teams to ensure application stability.
Follow ITIL-based Incident, Problem, and Change Management processes. Must-Have Skills:



Oracle PL/SQL
Production/Application Support
Informatica PowerCenter
UNIX Shell Scripting
Control-M
Incident & Problem Management
Root Cause Analysis (RCA)
Oracle Database Support
ITIL Processes
SQL & Data Analysis Good-to-Have Skills : Python
Snowflake
OBIEE
Vermillion
GitHub
Data Warehousing Concepts
Cloud Technologies
Change Management
Batch Processing & Monitoring
Technology Stack Oracle, PL/SQL, Informatica PowerCenter, UNIX/Linux, Control-M, Python, Snowflake, OBIEE, Vermillion, GitHub. Ideal candidate: A proactive support professional with strong troubleshooting skills and experience in maintaining business-critical applications in a 24x7 production environment.

📌 Senior Analyst Programmer – Support - Deloitte (Haryana)
🏢 TRIGENT SOFTWARE PRIVATE
📍 Haryana