Role & responsibilities

- Manage day-to-day Workday functional operations and system support.

- Configure and maintain Core HCM and related Workday modules, including Recruiting, Talent, Performance, Compensation, Absence, and future modules as deployed.

- Maintain business processes, workflows, notifications, condition rules, and configuration changes.

- Manage support ticket queues, service levels, issue tracking, and escalation management.

- Support global HR and Payroll teams with complex system issues.

- Conduct Workday release testing, regression testing, and validation of new functionality.

- Support user acceptance testing, defect resolution, and post-go-live stabilization.

- Develop and maintain Workday documentation, job aids, configuration notes, and knowledge articles.

- Support data loads, EIBs, mass updates, and routine system maintenance activities.

- Partner with functional workstream leads on process improvements and future enhancements.

- Support acquisition integration, organizational restructures, and expansion into current countries

📌 Workday Analyst / Functional Configuration & Support Lead (Mumbai)
🏢 ATPI - Direct Travel Group
📍 Mumbai