IQor is Hiring for customer service voice process.

Walk-in Interview

Address

Embassy Galaxy, Tower C, Ground Floor, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh (Near Electronic City Metro Station)

Salary: 34500 in hand

Key Responsibilities

- Handle customer inquiries via phone, email, chat, or other communication channels.
- Provide accurate information about products and services.
- Resolve customer complaints and issues efficiently and professionally.
- Maintain records of customer interactions, transactions, and feedback.
- Follow up with customers to ensure their issues are resolved satisfactorily.
- Coordinate with internal departments to resolve complex customer concerns.
- Identify customer needs and suggest appropriate products or services.




- Maintain a high level of customer satisfaction and service quality.
- Meet individual and team performance targets.
- Collect customer feedback and share insights for service improvement.

Required Skills & Qualifications
- Bachelor's degree or equivalent qualification preferred.
- Proven experience in customer service, call center, or client support is an advantage.
- Excellent verbal and written communication skills.
- Robust interpersonal and listening skills.
- Good problem-solving and conflict-resolution abilities.
- Ability to handle difficult customers professionally.

📌 Walk-in || Senior Agent - Customer Service (Noida)
🏢 Iqor
📍 Noida