Walk-in || FreshService Admin + Developer (Control-M) (Chennai)

Walk-in || FreshService Admin + Developer (Control-M) (Chennai)

03 Sep
|
Tata Consultancy Services
|
Chennai

03 Sep

Tata Consultancy Services

Chennai

Must-Have

- Platform Configuration: Setting up service catalogs, user roles, departments, and multi-level approval chains

- ITSM &
- ITIL Processes: Incident, problem, change, release, and asset management

- Workflow Automation: Building event-based and time-based automations, orchestrations, and supervisor rules

- Asset &

- CMDB Management: Hardware/software inventory tracking and dependency mapping

- Analytics &

- Reporting: Custom dashboards, widget creation, and SLA tracking metrics

- Freshworks Developer Kit (FDK): Serverless apps, custom apps, and Server Method Invocation (SMI)

- API &

- Webhooks: RESTful API integration, custom action setups, and third-party tool synchronization

- SLA &

- Escalation: Creating response and resolution service level agreements with multi-tier escalations

📌 Walk-in || FreshService Admin + Developer (Control-M) (Chennai)
🏢 Tata Consultancy Services
📍 Chennai

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