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- Oversee and drive both Travel Trade and Non-Travel Trade Sales efforts across all hotels.
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- Build and maintain relationships with travel agencies, tour operators, corporate clients, and other relevant stakeholders.
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- Develop and implement sales initiatives to increase market share, revenue, and profitability.
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- Coordinate sales activities, including sales calls, client meetings, and presentations.
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Key Account Management:
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- Identify key accounts and develop strategies to foster long-term partnerships and drive revenue growth.
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- Conduct regular business reviews with key accounts to ensure customer satisfaction and identify upselling or cross-selling opportunities.
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Collaborate with the operations team to ensure seamless execution of customer requirements.
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Sales Team Leadership and Development:
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- Lead, mentor,
and motivate the sales team, providing guidance and support to achieve sales targets.
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- Set clear sales objectives, establish performance metrics, and conduct regular performance evaluations.
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- Identify training and development needs for the sales team and implement appropriate initiatives.
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Collaboration and Stakeholder Management:
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- Work closely with marketing, revenue management, and operations teams to align sales efforts with overall business strategies.
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- Collaborate with the corporate and regional sales teams to ensure consistency in sales practices and leverage synergies.
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- Maintain robust relationships with internal stakeholders, hotel General Managers, and industry partners.
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📌 National Sales Head (Kolkata)
🏢 Polo Hotels Group
📍 Kolkata
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