LOCATION Shahdara

COORDINATOR WITH LIAISON OFFICER ,tender knowledge with construction work knowledge or PWD , CPWD and DMRC etc.

We are looking for a dedicated and organized CRM Coordinator to manage customer interactions, oversee lead follow-ups, and ensure seamless communication between clients and internal teams. The ideal candidate will maintain clean customer databases, track inquiry pipelines, and enhance overall client satisfaction.

Key Responsibilities • Lead & Pipeline Management: Track daily inbound/outbound leads, assign inquiries to respective teams, and ensure timely follow-ups.

- Customer Support & Communication: Handle client inquiries via phone calls, emails, and WhatsApp; address queries and resolve basic escalations promptly.
- Database Management: Maintain and regularly update customer records, call logs, and deal statuses in the CRM software/Google Sheets.
- Team Coordination: Coordinate between sales, operations, and management teams to ensure smooth service delivery and query resolution.
- Reporting: Prepare daily and weekly activity reports covering lead status, conversion rates, and pending follow-ups.

If Interested Kindly Share Updated Resume at [email protected]

📌 Tender Executive - CRM - Construction- East Delhi (New Delhi)
🏢 The Global Zone
📍 New Delhi