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Key Responsibilities

Make outbound calls to prospective and existing customers.

Receive inbound calls and address customer inquiries professionally.

Explain products, services, offers, and promotions to customers.

Generate and qualify leads for the sales team.

Follow up with customers regarding inquiries, appointments, or payments.

Maintain accurate records of customer interactions and call outcomes.

Achieve daily, weekly, and monthly calling targets.

Resolve basic customer concerns and escalate complex issues when required.

Update customer information in CRM or database systems.

Ensure compliance with company policies and communication standards.

Experience 0 - 1 Years Salary 80 Thousand To 1 Lac P.A.



Industry ITES / BPO / KPO / LPO / Customer Service Qualification 12th Pass Key Skills Microsoft Excel Inspiring Skill Phone Banking Outbound Calling Marketing Communication KPO Voice Process Presentation Skills Negotiation Skills Cold Calling Convincing Power Outbound Sales English BPO Sales Voice Support

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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