- Monitor live feeds and incident reports from highway surveillance systems and emergency calls.
- Dispatch and coordinate Ambulance services, Route Patrol Vehicles, and Cranes promptly to incident sites.
- Maintain constant communication with field personnel, emergency responders, and relevant agencies.
- Track the location and status of all incident management vehicles to ensure optimal deployment.
- Record incident details, response times, and operational data accurately.
- Provide real-time updates and support to field teams to facilitate effective incident management.
- Ensure adherence to safety protocols and operational procedures.
- Generate reports on incident response performance and vehicle utilization.
- Troubleshoot communication issues and coordinate with technical support as needed.
- Contribute to continuous improvement of incident management processes and systems.
📌 Telecaller/Customer Care/Call Center (Work from Office) (Noida)
🏢 Hindustan Latex Family Planning Promotion Trust (HLFPPT)
📍 Noida
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