Company Description Study Master is a seasoned visa and immigration consultancy based in Sector 17, Chandigarh, supporting students, families, and investors with overseas pathways. With over two decades of experience and more than seven years as dedicated visa and immigration consultants, the organization assists clients in navigating complex processes for destinations including Australia, Canada, the UK, the USA, Canada, Australia, New Zealand, Europe, and more. Services span study visas, visitor and tourist visas, permanent residency applications, investor visas, and IELTS coaching.

Study

Master focuses on personalized guidance, carefully reviewing each profile, identifying potential issues early, and keeping clients informed at every step. Applicants joining the team will work in an environment committed to clarity, reliability, and long-term success for clients planning to go abroad.

Role Description This is an in office internship role for a Tele Caller, based in Chandigarh.

The Tele

Caller will handle inbound and outbound calls to prospective and existing clients, provide accurate information about study visas, PR pathways, visitor visas, investor visas, and IELTS coaching, and record key details in the CRM or call logs. The role involves following call scripts where needed, answering queries, clarifying documentation requirements,



and scheduling consultations or follow-up appointments with senior counselors.

The Tele

Caller will support lead generation and follow-up, maintain a courteous and professional tone on every call, and escalate complex cases or concerns to the appropriate team members. Interns are expected to collaborate with the counseling and operations teams, adhere to call quality standards, and meet daily calling and conversion targets.

Qualifications

- Strong verbal communication and active listening skills for clear, professional phone interactions.
- Ability to explain services in simple terms, handle basic queries, and provide correct information consistently.
- Comfort with using phones, basic computer applications, and CRM or call-logging tools.
- Customer service mindset with patience, empathy, and a solution-oriented approach.
- Good organizational skills to manage call lists, follow-ups, and appointment scheduling.
- Fluency in English and Hindi; knowledge of additional regional languages is an advantage.
- Interest in overseas education, immigration, or counseling services; prior experience in tele calling or sales is a plus.
- Ability to work on-site in Chandigarh, follow team guidelines, and meet performance targets.
- Minimum educational qualification: higher secondary (12th) pass.

📌 Tele caller (Chandigarh)
🏢 Study Master
📍 Chandigarh