03 Sep
|
NETRTECH SOLUTIONS
|
India
03 Sep
NETRTECH SOLUTIONS
India
Job Type: Full-time
Job Description: Customer SpecialistCompany OverviewNetRTech Solutions LLP is a dynamic organization specializing in placements, technology consulting, project execution, product development, sales, and training. With robust expertise across multiple domains, we are committed to delivering innovative solutions and exceptional value to our clients.Role SummaryWe are seeking a motivated and customer-oriented Customer Contact Representative to join our team in Ahmedabad. This is a full-time, on-site position focused on providing high-quality customer support and ensuring an excellent customer experience.Key ResponsibilitiesHandle customer inquiries and concerns in a professional, courteous, and empathetic mannerResolve customer issues efficiently to ensure high levels of customer satisfactionBuild and maintain strong,
positive relationships with customersSupport the team in improving customer service processes and service qualityManage multiple tasks simultaneously while maintaining accuracy and attention to detail.Required QualificationsExcellent communication and interpersonal skillsStrong problem-solving and multitasking abilitiesPatient, positive, and detail-oriented attitudePrior customer service experience is an added advantageFluency in multiple languages is a plusMinimum qualification: High school diploma or equivalentSalary & BenefitsCTC: ₹25,000 – ₹38,000 per monthNight Shift Allowance: Additional compensation for hours worked beyond 40 hours per weekPerks & FacilitiesComplimentary meals during shiftsCab facility available between 9:00 PM and 6:00 AMTemporary accommodation provided for 5 days for relocated candidatesTravel tickets provided from your location to AhmedabadJob TypeFull-timeContact:HR Team – Simran? (phone hidden)
📌 Customer Service Specialist (India)
🏢 NETRTECH SOLUTIONS
📍 India