Job Description

Exciting Prospect Alert! HTC Global Services is hiring Junior NOC Engineers for one of our premium projects.

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HTC Global Services - a leading CMM level 5 global provider of innovative IT and Business Process Services and Solutions since 1990 with headquarters in Troy, Michigan, USA.

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Role : Junior NOC Engineer

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Location: Hyderabad

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We are hiring a NOC Engineer to provide proactive, round-the-clock monitoring and Level 1 incident triage across our payment processing platforms and supporting infrastructure. The engineer is the tactical frontline of the operation: detecting, verifying, correlating, and escalating events fast and accurately, while protecting business continuity and meeting strict response SLAs

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Tools & Technical Knowledge

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Primary monitoring toolset (mastery expected):

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- Zabbix — mandatory, primary infrastructure monitoring platform.
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- AppDynamics (APM) — application performance monitoring.
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- SolarWinds (Optional)
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Supporting platforms (familiarity valued):

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- Jira Service Management (JSM) and JSM Operations — ticketing, alerting,



on-call.
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- SolarWinds NTA, AWS CloudWatch, Oracle Exadata OEM.
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- Awareness of the surrounding environment: payment switch, card management, payment gateway, and middleware components.
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Environment context (for scale awareness):

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- ~100 network CIs, ~500 server CIs, DCs in Abu Dhabi and Dubai, MPLS/private WAN, dual-ISP internet, Aruba wireless stack.
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- Baseline volume: approximately 1,000 incidents per month.
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Professional fluency in English (mandatory): Written and spoken, sufficient to run escalations, handover reports, and major-incident bridge calls.

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Interested candidates please do share your updated CV to [email protected] mentioning your Current CTC, expected CTC and notice period details.

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#HTCGlobalServices #ITJobs #hiring #lookingforjob #careers #jobs #immediatejoiner #recruitment #technology #jobseekers #interview #lookingforjobchange #newjob # NOC #Zabbix #APM #Appdynamics #Solarwinds

📌 Junior NOC Engineer (Hyderabad)
🏢 HTC Global Services
📍 Hyderabad