Key Responsibilities

1.

Business

Analysis &

- Product Development

- Support the definition of product requirements, capabilities, and maturity levels across APAC markets.

- Help design and optimize end-to-end customer journeys and front-to-back business processes.

- Define appropriate test scenarios, implementation requirements, and customer migration strategies.

- Collaborate with the Business Architecture team to ensure consistent and standardized product designs across APAC markets.

- Work closely with IT delivery teams on a day-to-day basis to ensure requirements are clearly understood and successfully delivered.

- Ensure product solutions remain aligned with business objectives, market requirements, and customer expectations.

2.

Backlog

Management

- Manage, refine, prioritize, and maintain multiple backlogs, including Product, Defect, and BAU backlogs.

- Create transparent, concise, and actionable user stories with well-defined acceptance criteria.

- Review user stories and acceptance criteria to ensure they meet business and customer requirements.

- Maintain transparency and visibility of the backlog so that priorities and deliverables are clearly understood by all stakeholders and team members.

3.

Stakeholder

Collaboration

- Serve as the key link between business stakeholders, customers, and the development team.

- Gather, assess, and incorporate feedback from customers, users, and stakeholders to continuously improve the product.

- Facilitate effective communication between business and technology teams to ensure alignment throughout the product lifecycle.

4.

Sprint

Planning &

- Delivery

- Participate actively in Agile ceremonies, sprint planning, and related meetings to establish priorities and delivery objectives.





- Ensure development teams have a clear understanding of requirements, priorities, and expected outcomes.

- Review and validate completed deliverables during sprint reviews.

- Support the team in resolving requirement-related issues and removing delivery obstacles.

5.

Change

Management &

- Decision Making

- Support decision-making related to product features, scope, priorities, and delivery timelines.

- Balance business requirements, customer expectations, technical limitations, and delivery considerations.

- Manage change requests through a structured and well-defined change management framework.

- Assess the impact of proposed changes and ensure appropriate stakeholder alignment before implementation.

6. Market &

- User Research

- Conduct market research and analyze customer and user behavior to identify opportunities for product enhancement.

- Monitor industry developments, market trends, and competitor offerings to identify potential areas for innovation and improvement.

- Translate market insights into actionable recommendations for product development.

7.

Product

Performance &

- Continuous Improvement

- Monitor key product performance indicators and ensure solutions meet defined quality and business standards.

- Identify gaps, issues, and improvement opportunities through performance analysis and stakeholder feedback.

- Drive continuous product enhancements to improve customer experience, operational efficiency, and business outcomes.

8. Team Support

- Provide support to other team members across various activities to ensure the smooth and effective operation of the Product Development function.

- Contribute to team initiatives, knowledge sharing, and process improvements as required.

📌 TB Channels Business Analyst (Chennai)
🏢 Saaki Argus And Averil Consulting
📍 Chennai