03 Sep
|
Stetho
|
New Delhi
Company Description Stetho is a current-age healthcare institution focused exclusively on training the next generation of technologists and specialists in the Allied Health domain. The modern healthcare ecosystem relies on highly skilled, tech-driven Allied Health Professionals who play a key role in clinical diagnostics, advanced therapeutics, and patient care. Stetho’s Bachelor and Diploma programs are fully aligned with and regulated by the National Commission for Allied and Healthcare Professions (NCAHP), New Delhi.
This alignment provides learners with a verified pathway to the Central Register and supports access to global clinical practice opportunities. As part of Stetho, team members contribute to shaping future-ready healthcare professionals in a rapidly evolving medical landscape.
Role Description The Student Experience & Support Executive is a full-time, on-site role based in New Delhi/ Greater Noida. This role is responsible for providing end-to-end support to students across the academic lifecycle, including onboarding, orientation, and day-to-day queries.
The Executive will handle student communications, coordinate with academic and administrative teams, and ensure timely resolution of issues related to schedules, assessments, and institutional processes.
They will track student feedback,
manage documentation, and contribute to initiatives that improve the learning environment and student satisfaction. The role also involves supporting events, workshops, and counselling sessions to enhance engagement, retention, and overall student experience.
Qualifications
- Strong communication, interpersonal, and relationship-management skills to effectively engage with students, faculty, and staff.
- Organisational and time-management abilities to handle multiple student requests, maintain records, and meet deadlines.
- Customer service mindset with problem-solving skills to address student concerns professionally and efficiently.
- Basic proficiency with office productivity tools and student management systems or CRM platforms.
- Ability to work collaboratively in an academic environment and coordinate across departments.
- Bachelor’s degree in any discipline; degrees in education, psychology, social work, or management are an advantage.
- Prior experience in student support, academic administration, or customer service in education or healthcare settings is preferred.
- High level of empathy, patience, and discretion when handling sensitive student information and concerns.
📌 Student Experience & Support Executive (New Delhi)
🏢 Stetho
📍 New Delhi