03 Sep
|
Equentis
|
Mumbai
Job Description
Job Description: Assistant Manager/Senior Associate - Social Media & Communities
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Hiring organization: Equentis Wealth Advisory Ltd, Lower Parel, Mumbai
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Company profile: A quick growing SEBI registered Fintech with 1Mn+ registered users on the
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path to becoming a unicorn in the next 2-3 years. With a team size of 550 and growing centres
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across Mumbai, Noida & Bangalore we are ramping up aggressively for the exciting next phase
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of growth.
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What is the role?
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We are looking for a Social Media Manager to monitor & manage social media platforms, create
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communities for the brand & tactically execute campaigns to drive brand awareness with profitable growth.
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Key responsibilities:
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Social Media Management:
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● Monitor and manage social media channels, including scheduling posts, responding to
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● comments, messages, and maintaining an editorial calendar.
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● Assist creating monthly, quarterly and annual plans ensuring budget vs. actual
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compliance on spend inputs, leads & outcome metrics.
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● Hands on experience in Facebook Ads manager, audiences, campaign implementation
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& reporting.
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● Ensure implementation of platform wise content strategy.
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● Ensure all the product/ business posts, Topical calendar, are followed every month.
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Content curation & creation:
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● Creative bent of mind & content creator / copy, concepts , ideation, communication
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● Create and curate engaging content for social media platforms, including but not limited
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to,Facebook, Twitter, Instagram, LinkedIn, YouTube, etc. with agencies, in house design
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team.
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● Create campaigns that leverage current events, cultural moments,
and other relevant
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topics to drive engagement & increase brand awareness.
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Analytics and Reporting:
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● Analyze and report social media metrics to identify trends, insights, and opportunities for
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improvement.
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● Competitor analysis and analytics.
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ORM Management:
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● Monitor and manage the brand's online reputation on social media.
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● Respond to customer inquiries and feedback in a timely and professional manner &
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escalate issues as necessary to the appropriate internal teams.
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● Develop and implement strategies to address negative reviews and comments, and
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work to enhance the brand's overall online reputation.
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Agency management:
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● Liaise with design and media agencies on the campaign; review execution to ensure
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adherence to SLAs and monitor quality of execution
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Presentation:
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● Strong data visualization to business objective to be presented in an effective &
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interesting visual format
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What are we looking for?
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● Should have a degree in marketing, business administration with at least 2 years of
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work experience in social media marketing
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● Social Media Agency side experience preferred.
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● Advanced analytical and numerical skills
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● Excellent written, oral and electronic communication skills
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● Ability to balance creativity and analytics.
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Must Have’s:
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● Customer-first approach: That’s the North Star. Everything we do is to make our users
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investment experience better & rewarding
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● Ownership: We don’t just sport lab coats, but we experiment—a lot. And we take
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complete ownership
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● Data-driven: The source of truth. Simple as that
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📌 Social Media Manager (Mumbai)
🏢 Equentis
📍 Mumbai