Summary of Role:
- Oversee the activities of logistics management, & daily deliverables of the process.
- This position is responsible for entering/auditing Freight Billing data into the RXO systems and resolving issues with freight invoices to ensure prompt payment.
- Review and resolve Billing/Auditing Errors keeping Past Due and Business SLAs within TAT.
- Researches and resolves all issues and documents resolution; performs data entry or corrections of invoices or shipment information to match invoices; tracks and communicates root-cause analysis of issues to support continuous improvement.
Roles & Responsibilities:
- Enter carrier freight billing data into the system for invoice preparation.
- Audit invoices with the help of the documents/contracts & provide necessary updates.
- Contact clients and preparations of source documents to resolve questions, inconsistencies, or missing data.
- Enter data from source documents into computer following format displayed on screen and enter necessary codes.
- Compare data entered with source documents or re-enter data in verification format on screen to detect errors.
- Work on manifest or bulk upload of invoices for the Spreadsheet Upload Process.
- Reviewing the invoices thoroughly & approving it for payment.
- Collaborate with the invoicing, operations, and all teams required.
- Validate system data for accuracy of customer and carrier contracts.
- Follow and apply all SWI’s and process documents.
- Ensure productive, accurate, timely and thorough completion of daily, weekly, and monthly deliverables across all functions.
- Identify the trends across accounts handled and come up with ideas for reducing waste.
Technical / Functional Skills:
- Broad range of network and desktop knowledge, including experience with Microsoft Office programs and various RXO operating systems desired.
- Basic knowledge of office practices, procedures, and equipment.
- Good spelling, punctuation, and English grammar skills.
- Ability to communicate effectively and sensitively both orally and in writing.
- Hands-on experience on Freight Billing Process is a plus.
- Team player.
General Skills:
- Bachelor’s degree required.
- 2-6 Years of experience, Logistics/Transportation experience is preferred
- Basic level of MS office like Excel, Word, Power Point etc. is preferred
📌 Specialist, AP (Mumbai)
🏢 RXO
📍 Mumbai