Responsibilities

- 4+ years of developing ServiceNow solutions, with 3+ years specifically focused on EC Pro Portal, User experience, mobile applications and App engine studio.
- Lead the design, build, and implementation of ServiceNow Employee Center Pro portal, mobile applications, and user experience enhancements.
- Design and implement best-in-class user interfaces for portals and mobile environments ensuring optimal UX.
- Create custom widgets, dashboards, and interfaces within ServiceNow EC Pro Portal using HTML, CSS, AngularJS, ReactJS, and other front-end technologies.
- Hands-on experience in JavaScript (ES12 refactoring a plus).
- Experience configuring ServiceNow AI/ML features
- Familiarity with integrating ServiceNow AI tools with third party applications.
- Collaborate with stakeholders to understand business needs, provide technical solutions, and align with ServiceNow platform capabilities
- Leverage ServiceNow Mobile Studio for designing performant and scalable mobile apps.
- Enhance ServiceNow UX design to improve usability, accessibility, and navigation efficiency.
- Integrate ServiceNow with third-party tools and systems using REST/SOAP APIs and implement authentication standards like OAuth2 and SAML.
- Utilize JavaScript, Glide Script,



and ServiceNow’s scripting features for backend functionality and workflow automation.
- Work with ServiceNow modules like Service Portal, UI Builder, Flow Designer, and Now Mobile for advanced development.
- Adhere to ServiceNow coding standards, documentation guidelines, and development best practices.
- Perform code reviews and foster knowledge-sharing among team members.
- Act as a technical lead for ServiceNow projects, managing end-to-end development lifecycle.
- Conduct unit/SIT testing for the EC Pro portal, UX, and mobile features.
- Troubleshoot reported issues and deploy optimized solutions.
- Stay informed with the latest ServiceNow upgrades, features, and industry trends to ensure platform optimization.
- Ensure all developments and implementations comply with Takeda’s standards, including GxP/SOX regulations, and other applicable compliance and security requirements.
- Document technical architecture, deployment plans, and user support materials.
- Serve as the primary point of contact for ServiceNow EC Pro portal, mobile, and UX-related inquiries.
- Solid ability to explain complex technical concepts and align decisions across teams.
- Bachelor’s degree (or higher) in Computer Science, Information Technology, or a related field; or equivalent work experience.

📌 Software engineering Senior professional (Bengaluru)
🏢 Takeda
📍 Bengaluru