Job Summary
- Monitor and validate the conformity of products / processes in production
- Customer interface for Quality issues (current production) with customerssites
- Ensure that the quality System is respected
- Coach site managers to achieve customer satisfaction for Quality
- Ensure that Quality KPIs targets are met
- Ensure the full deployment of group Quality strategy within the site
- Ensure QMS/IRIS certification at site.
Responsibilities
- Represent Customer within Wabtec on Quality matters (Communication / Escalation) > voice of customer inside the plant
- Promote Quality Safety Culture at site.
- Develop and coordinate the site Quality Improvement plan following guidelines from Group and Activity
- Contribute to the implementation of WMS methodologies in the site
- Monitor and Improve Quality Performance Indicators(KPIs) of site
- Ensuring the implementation of Quality VSM
- Regular visit at customer site to understand the VOC and implement the actions accordingly.
- Manage Incidents (0 Km, Logistic and warranty) Internally and with Customer
- Ensure that reactivity to treat customersissues is respected:
- - 48 hrs for containment activities
- - 10 days for analysis and action plans definition
- - 30 days for learning and sharing
- Conduct Process / Product / LPA/ System Audit /QMS/IRIS audit periodically and improve accordingly.
- Ensure that projects are launched according APQP steps .
- Leading Quality gates from quality site for recent projects.
- Follow up the Quality of major product/process changes within the sites.(ECR/ECO process)
- Ensure the escalation of major quality safety issues to BS division, if necessary
- Improve the skill of the teamlike- root cause analysis, problem solving etc.
- Support Guide the SQA team to Manage inspection controls, Quality Incidents to secure the production lines
- Ensure the reliability of the quality data, using WIM (Wabtec Incidents Management) data base
- Make sure that customers quality data are tracked and followed closely, to be in line with the customers appraisal of Wabtec performance
- Provided with the authority for concession/ rework approvals
- Provided with organizational freedom to resolve matters pertaining to Quality, EHS as well as IMS and to Stop development / production / delivery / field support activities etc., if Product Quality EHS as well as IMS requirements are not met organizational policies are not adhered
- Ensure regular monitoring of customer inspection day to day basis and ensure timely dispatch the material as per plan. Also close the open issue during 3rd party inspection.
Candidate Profile Education/Training
- B Tech Mechanical Engineering
Professional Experience
- 10 to 15 years in Quality
- 5 years in Leading position in Railways, Automotive or Aerospace
Key Competences
- Quality Tools: Autonomous
- IMS system IRES standards: Autonomous
- QRQC: Autonomous
- EHS: Autonomous
- Auditing: Autonomous
Languages
- English
- Hindi
Other Specifications
- Rigorous
- Reactive
- Logic, pragmatic, able to educate/train
📌 Site Quality Leader (Rohtak)
🏢 Wabtec
📍 Rohtak