- Job Title:

ServiceNow Product Lead

- Department:

Engineering / Platform Engineering

- Experience:

6+ years total | 5+ years relevant ServiceNow experience

- Employment Type:

Full-Time, Permanent

- Location:

Hyderabad – Hybrid

- Work Mode:

Hybrid

? Key Responsibilities

- Design and develop modern ServiceNow portal experiences using

Next Experience / UI Builder

.

- Build reusable widgets, components, layouts, and user experiences aligned with business and UX requirements.

- Develop

Script Includes, Business Rules, Flow Designer automations

, and other server-side solutions.

- Implement

Client Scripts, UI Policies, UI Actions, and Catalog Client Scripts

.

- Use

GlideAjax for efficient client-server communication.

- Design and implement

REST, SOAP, OAuth, and Integration Hub integrations.

- Configure

Connection & Credentials and leverage Integration Hub spokes.

- Develop optimized

GlideRecord queries and database operations.

- Troubleshoot platform issues using ServiceNow debugging tools and browser DevTools.

- Participate in code reviews and ensure coding standards, documentation, scalability, and maintainability.

- Work closely with Product Managers, Architects, and business stakeholders to translate requirements into scalable solutions.

- Deliver solutions within Agile/Scrum sprint cycles.

- Work with

PDI (Personal Development Instance)

for development and experimentation.





? Required Technical Skills

Next Experience / UI Builder

- UI Builder and Experience Framework

- Modern portal pages, record pages, and AppShells

- Now Components and @servicenow/ui-core

- Declarative Actions and Client State Parameters

- Data Resources and REST API bindings

- Contextual Side Panel and Split-View experiences

ServiceNow Scripting

- GlideAjax

- Client Scripts – onLoad, onChange, onSubmit

- UI Policies and UI Actions

- Catalog Client Scripts

- Script Includes

- Business Rules

- Flow Designer

- UI Macros / Jelly

- Strong understanding of GlideRecord and SQL fundamentals

Integration

- REST / SOAP / OAuth

- Integration Hub

- Spoke Actions and Flows

- Connection & Credentials

- Connection Aliases and authenticated integrations

? Experience & Qualifications

- 5–8+ years of hands-on ServiceNow development experience across multiple modules.

- Solid production experience with both

Service Portal and Next Experience / UI Builder

.

- Proven experience delivering end-to-end integrations using

REST, SOAP, and Integration Hub

.

- Experience working in

Agile/Scrum environments.

- ServiceNow Certified Application Developer (CAD)

is preferred.

Nice to Have

- ServiceNow

App Engine

- Automated Test Framework (ATF)

- Git-based source control

- CI/CD pipelines using tools such as

GitLab or Azure DevOps

📌 ServiceNow Platform Engineer || Hyderabad || 6 -10 Year || Only Immediate Joiner
🏢 Innova ESI
📍 Hyderabad