Roles and Responsibilities

- Provide technical support to customers for immunohematology products, including IVD kits and reagents.
- Troubleshoot issues with instruments, consumables, and software related to immunohematology testing.
- Conduct on-site visits to resolve customer complaints and provide training on product usage.
- Collaborate with internal teams to resolve complex technical issues and improve overall service delivery.
- Maintain accurate records of customer interactions, issue resolutions, and product performance.

Desired Candidate Profile

- 5-10 years of experience in after sales support or servicing of medical devices or equipment.
- Strong knowledge of immunohematology principles and practices (IVD).
- Proficiency in troubleshooting techniques for electronic medical devices.
- Excellent communication skills with ability to work effectively with cross-functional teams.
- Positive English Speaking and communication skills.

📌 Service Engineer-Pan India (Bengaluru)
🏢 Snibe Diagnostic (india)
📍 Bengaluru