03 Sep
|
Astral Pipes
|
Ahmedabad
03 Sep
Astral Pipes
Ahmedabad
- Monitoring of daily complaints logged in the system.
- Assigning of the complaint and get the update and report form the technicians
- Resolving of complaints in the system
- Track the escalated complaints and report to reporting manager
- Maintain TAT - ensure timely resolution of complaints
- Complaint analysis report, MIS
- Keep record of technician reports, expenses, revenue collection etc
- Coordinate with Branch and QC for samples and reports
- Coordinate with Branch and QC for samples and reports
- Arrange the field requirement like, report books, tools etc for technicians
📌 Service Coordinator (Ahmedabad)
🏢 Astral Pipes
📍 Ahmedabad