Service Coordinator (Ahmedabad)

Service Coordinator (Ahmedabad)

03 Sep
|
Astral Pipes
|
Ahmedabad

03 Sep

Astral Pipes

Ahmedabad

- Monitoring of daily complaints logged in the system.

- Assigning of the complaint and get the update and report form the technicians

- Resolving of complaints in the system

- Track the escalated complaints and report to reporting manager

- Maintain TAT - ensure timely resolution of complaints

- Complaint analysis report, MIS

- Keep record of technician reports, expenses, revenue collection etc

- Coordinate with Branch and QC for samples and reports

- Coordinate with Branch and QC for samples and reports

- Arrange the field requirement like, report books, tools etc for technicians

📌 Service Coordinator (Ahmedabad)
🏢 Astral Pipes
📍 Ahmedabad

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