Senior Technical Process Executive (Bengaluru)

Senior Technical Process Executive (Bengaluru)

03 Sep
|
Infosys
|
Bengaluru

03 Sep

Infosys

Bengaluru

Key Responsibilities:

- Service Desk Voice
- Excellent communication skills Work experience on Service Desk with valuable knowledge on VPN O365 remote support active directory troubleshooting printer issues Bit locker MS teams

- Experience on Service now or Remedy or Control M or similar ticketing tool with knowledge of ticket priority severity

- Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident

- Knowledge of Incident Management lifecycle

- Aware of current role SLA and Metrics handled

- Work from Office is mandatory No option of hybrid and WFH

- 24 7 Shifts is mandatory

- Job location bangalore

📌 Senior Technical Process Executive (Bengaluru)
🏢 Infosys
📍 Bengaluru

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: senior technical process executive (bengaluru) / bengaluru

Subscribe to this job alert:

Get the latest job offers by email for: senior technical process executive (bengaluru) / bengaluru