Job Summary

Wells Fargo is seeking a Senior Systems Operations Engineer.

Responsibilities

- Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area

- Contribute in increasing system efficiencies and lowering the human intervention time on related tasks

- Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability

- Work with vendors and other technical personnel for problem resolution

- Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards

- Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications

- 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

- 4+ years of application support experience in support role

- Strong Banking domain knowledge would be added advantage

- Expert in Unix/Windows operating system





- Strong experience in automation using any of scripting (shell/Perl/Python) and AI solutions

- Solid knowledge of any of Relational database ( Oracle/My Sql) SQL queries

- Flexible to work in shifts (APAC UK ) on rotational basis

- Expertise in ITIL processes (Change, Incident and Problem Management) for Application Support

- Knowledge on any of monitoring tools like ITRS Geneos, AppDynamics, Splunk, Grafana, ThousandEyes

- Experience in supporting Apache or Weblogic Server or any similar Application servers.

- Knowledge of IBM MQ Series, Tomcat

- Experience in job scheduling tools like Autosys, control Mscheduler

- Demonstrated experience in identifying critical issues and troubleshooting.

- Responds to operation monitoring events in test and production environments

- Effective interpersonal, oral, and written communication skills.

- Should be able to influence various partners and Technology teams for quick restoration and ensure Application availability.

- Take the lead for the issues and drive them to closure.

Job Expectations

- Work in a fast-paced production support environment.

- Participate in 247 on-call rotation (if required)

- Provide timely support and resolution for application issues

- Collaborate with cross-functional teams

📌 Senior Systems Operations Engineer (Hyderabad)
🏢 Wells Fargo International Solutions Private
📍 Hyderabad