JD For Resident Engineer (AV/VC Support Engineer)

Key Responsibilities:

work experience in Video Conferencing systems after graduation

Video conferencing protocols, network troubleshooting, system administration

Excellent verbal and written communication in English and Hindi

Monitor and manage all VC hardware and software at assigned location

Maintain inventory of VC components, accessories, spares

Ensure 24x7 availability (99% Class A, % Class B uptime)

Conduct scheduled preventive maintenance twice annually

Attend unlimited breakdown maintenance calls with immediate response

Provide L1 support for VC systems and existing network infrastructure

Diagnose and resolve audio, video, connectivity issues

Install bug fixes, patches, OS upgrades

Manage and monitor all VC calls and sessions

Support Teams, WebEx, Zoom, Cloud VC platforms

Assist users with BYOD connectivity and presentation sharing

Configure and manage dual/multiple display setups





Maintain call logs and quality reports

Submit periodic performance reports to BHEL

Provide L1/ L2 support for LAN/WAN connectivity

Implement IP schemes (IPv4/IPv6) in consultation with BHEL

Maintain data confidentiality and BHEL security protocols

Adhere to BHEL safety regulations and protocols

Provide knowledge transfer and training to BHEL personnel

- Experience

2 - 8 Years

- No. of Openings

2

- Education

Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, B.Sc, B.Tech/B.E)

- Role

AV Engineer

- Industry Type

IT-Hardware & Networking

- Gender

Male

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

- Advantages include

Flexible Working Hours, PF, Travel Allowance (TA), Petrol Allowance, Laptop, Health Insurance

📌 Looking For AV Engineer (Bengaluru)
🏢 Proactive Data Systems
📍 Bengaluru