03 Sep
|
Lions Workforce Solutions
|
Noida
03 Sep
Lions Workforce Solutions
Noida
Senior Operations Executive (BGV)
Company: Lions Verify Tech Pvt. Ltd.
Position: Senior Operations Executive – Background Verification (BGV)
Location: Noida, Sector 132
Experience: Minimum 3 Years in BGV Industry
Salary: 2.5 LPA – 6 LPA (Negotiable for the right candidate)
Employment Type: Full-Time
About the Role
Lions Verify Tech Pvt. Ltd. is looking for an experienced and responsible Senior Operations Executive – BGV to manage and lead our background verification operations.
The ideal candidate should have strong hands-on experience in Employment Verification, Criminal Verification, and Address Verification, along with the ability to manage a team efficiently and ensure timely and accurate completion of verification cases.
Key Responsibilities
Manage and monitor day-to-day BGV operations and verification processes.
Handle end-to-end Employment Verification, Criminal Verification, and Address Verification.
Allocate verification cases to team members and monitor their progress.
Lead, guide, and motivate the operations team to achieve daily/monthly targets.
Ensure all verification reports are accurate, complete, and delivered within TAT.
Review verification reports and maintain high-quality standards.
Handle escalations and resolve operational issues effectively.
Coordinate with clients, vendors, field teams, and internal departments whenever required.
Track pending, completed, and escalated cases and prepare regular MIS/reports.
Ensure proper documentation and adherence to company verification processes.
Identify process gaps and suggest improvements for better operational efficiency.
Train and support team members to improve productivity and quality.
Maintain confidentiality and ensure secure handling of candidate information.
Required Skills & Qualifications
Minimum 3 years of experience in the BGV/Background Verification industry is mandatory.
Strong hands-on knowledge of:
Employment Verification
Criminal Verification
Address Verification
Previous experience in team handling/team leadership.
Good knowledge of BGV processes, TAT, quality checks, and escalation handling.
Solid communication and interpersonal skills.
Good analytical and problem-solving abilities.
Ability to manage multiple cases and priorities simultaneously.
Good working knowledge of MS Excel and MIS reporting.
Ability to work under pressure and meet deadlines.
Strong attention to detail and accuracy.
Candidate must be based in Noida or be comfortable working from Noida Sector 132.
What We Are Looking For
We are looking for someone who is:
Experienced in BGV Operations
Strong in Employment, Criminal & Address Verification
Capable of leading and managing a team
Responsible and process-oriented
Good at client/vendor coordination
Focused on quality and TAT A good communicator and problem solver
Salary
2.5 LPA – 6 LPA
Salary is negotiable for the right candidate based on experience, skills, and current compensation.
Job Location
Noida – Sector 132
📌 Senior Operations Executive (Noida)
🏢 Lions Workforce Solutions
📍 Noida