Description du poste

Main responsibilities

Provide Team Leadership

- Manage the team’s recruitments, objectives setting, appraisal and performance review.
- Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort.
- Motivate and inspire team members by setting a good example (role model).
- Help develop team members; help resolve dysfunctional behavior.
- Strive for team consensus and win-win situation.
- Ensure discussions and decisions lead toward conclusion.
- Maintain healthy group dynamics.
- Ensure that the team members are equipped and trained effectively to participate in the team.
- Encourage creativity, risk-taking, and constant improvement.
- Coach the team towards increased quality, performance, and innovation.
- Recognize team member accomplishments and outstanding performance.

Focus the Team on Customer Requirements

- Build Roadmap for Short-term to Long-term.
- Coordinate with internal and external stakeholder as necessary.
- Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel.

Coordinate Team Logistics

- Ensure deliverables are prepared in line with the requirements.
- Help keep the team focused and on track.
- Work with other IT Managers and Head of Sections and Departments to obtain necessary resources to support the team's requirements.
- Establish meeting times, places, and agendas.

Communicate team status, task accomplishment, and direction

- Analyze status reporting of team activities against the program plan or schedule.
- Keep the Head of department and section informed of task accomplishment, issues, and status.
- Serve as a focal point to communicate and resolve interface and integration issues with other teams and business partners.
- Escalate issues which cannot be resolved within the team.




- Provide guidance to the team based on management direction.

Business - Delivery management

- Reach agreement on plans for projects and services provided by the team.
- Lead design, implementation, and integration in the solutions.
- Ensure the projects, activities and tasks under the team’s responsibility are performed within quality standards, on schedule and cost-effectively.
- Manage budget and capacity allocation according to priorities.
- Ensure each solution developed by the team fulfills the client needs.

Lean Management – Practices

- Ensure an effective performance dialogue and meeting cascade are in place, facilitating team performance improvement and the escalation of problems.
- Ensure the capacity of the team is actively managed in order to meet defined priorities and sustain Continuous Im

- Critères de candidature

Poste avec management Non Niveau d'étude minimum Bac + 3 / L3 Formation / Spécialisation Bachelor Degree ü This position requires a minimum of 10 years’ exposure in Software Engineer field (as a developer, tech lead,



business analyst or project manager)ü Mandatory 3+ years of experience in IT Project Management.ü Mandatory 3+ years of experience as an IT Team head in charge of in-house application development Niveau d'expérience minimum 11 ans et plus Compétences recherchées ü Comfortable participating in technical discussionsü Proficient in Microsoft Officeü Strong organizational and communication skillsü Robust analytical and problem solving skillsü Awareness of various software development proceduresü Ability to follow defined proceduresü Capable to effectively interact with technical teamü Understanding and respect of cultural diversity
- Entreprise Crédit Agricole CIB

Rejoignez les équipes de Crédit Agricole CIB, la banque de financement et d'investissement du groupe Crédit Agricole, 10e groupe bancaire mondial en taille de bilan*.

Nous accompagnons les grandes entreprises et institutions financières dans leur développement et le financement de leurs projets. Pionniers dans la finance responsable, l'engagement social et environnemental sont au cœur de nos activités.

Intégrer nos équipes c'est contribuer au développement d'une économie durable.

Vous évoluerez dans un environnement multiculturel, à la fois dynamique et stimulant, dans lequel vous serez encouragé à innover et partager vos idées.

Nous sommes une entreprise qui accompagne ses collaborateurs tout au long de leur parcours. Vous pourrez y développer vos compétences et accéder aux larges opportunités de carrière qu'offrent la diversité de nos métiers et nos 30 implantations internationales.

Notre culture repose sur la force du collectif et l'esprit d'ouverture, où chacun est responsabilisé et valorisé.

En agissant chaque jour dans l'intérêt de la société, Crédit Agricole CIB s'inscrit dans les valeurs du groupe qui est engagé en faveur des diversités et de l'inclusion et qui place l'humain au cœur de toutes ses transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.

Vous souhaitez prendre part à notre mission ? Rejoignez nos équipes !

- The Banker, Juillet 2025

📌 Senior IT Team Manager (Mumbai)
🏢 Crédit Agricole CIB
📍 Mumbai