Job Summary

End User Support - Provide technical support for desktops, laptops, printers, scanners, IP phones, and other IT peripherals.

- Install, configure, and troubleshoot Windows operating systems and business applications.
- Diagnose and resolve hardware, software, network, and email-related issues.
- Configure and support Microsoft Outlook, Microsoft 365 applications, and remote access solutions.
- Maintain IT assets, inventory records, and documentation.
- Provide remote and in office support to users while ensuring timely issue resolution.

Data Center Support

- Data Center Support - Monitor and maintain data center infrastructure, including servers, storage, UPS systems, and network equipment.

- Data Center Support - Perform routine health checks and preventive maintenance of servers and IT infrastructure.

- Data Center Support - Coordinate server installation, rack management, structured cabling, and hardware replacement.

- Data Center Support - Coordinate with vendors for server, storage, and hardware support.

Network Administration

- Network Administration - Configure, monitor,



and troubleshoot LAN, WAN, Wi-Fi, VPN, and internet connectivity.

- Network Administration - Coordinate with Internet Service Providers (ISPs) for broadband, leased line, MPLS, and circuit-related issues.

Vendor Asset Management

- Vendor Asset Management - Coordinate with hardware vendors, ISPs, software providers, and OEM support teams.

- Vendor Asset Management - Maintain IT asset inventory and procurement records.

Requirements

- Windows 10/11 Administration

- Linux Administration

- Windows Server Administration

- Microsoft 365 Administration

- Basic of Networking

- Wi-Fi deployment and troubleshooting

- Hardware and software troubleshooting or server and switches

- IT asset management

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior IT Executive (Mumbai)
🏢 FINDOC INVESTMART
📍 Mumbai