- Support the development and configuration of a variety of areas of the ServiceNow platform. Primarily CSM (customer service management) MCO and its Integrations with a broad variety of Enterprise applications.
- Responsible for researching, planning, and delivering solutions as defined in the ServiceNow roadmap.
- Perform all necessary discovery and fact finding to fully understand more complex business problems and opportunities and independently execute all assignments.
- Establishes and manages system integrations and automations in ServiceNow.
- Using SCRUM / Agile methodologies design and develop / configure forms, workflows, Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting.
- Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow
- Researches and applies available ServiceNow hotfixes, patches and upgrades while ensuring configurations and customizations function as expected.
- Offer technical solutions to address complex requirements. Evaluate alternate solutions, identify the best option, and implement the solution.

What your background should look like:

- 3-5 years of experience as a key technical resource executing on design and development on the ServiceNow Platform.
- In-depth understanding of and experience working with Enterprise Service Management processes




- In-depth knowledge of UI design and robust UI programming skills along with Service Portal configuration and Reporting and Analytic
- Hands-on experience in implementing, configuring, and customizing Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)
- Proficient in integration of disparate systems using SOAP and REST APIs along with scripted `Webservices.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

Job Locations:

Posting City: Bangalore

Job Country: India

Travel Required: Less than 10%

Requisition ID: 157543

Workplace Type: Hybrid

External Careers Page: Information Technology

📌 SENIOR DEVOPS ENGINEER (Bengaluru)
🏢 TE Connectivity
📍 Bengaluru