Job Summary

The Solution Manager is responsible for supporting, enhancing, and evolving business applications and digital solutions that enable critical business processes. This role serves as a trusted partner between business stakeholders and IT, providing functional expertise, solution design, application support, continuous improvement, and delivery of technology-enabled business capabilities.

He or she manages solutions throughout their lifecycle, including analysis, design, implementation, adoption, optimization, support, and retirement. The role works closely with Sr.

Solution

Managers, business process owners, developers, vendors, and end users to ensure reliable, secure, and value-driven technology solutions.

Responsibilities

Application Lifecycle Management

- Manage applications and digital solutions through their full lifecycle.

- Support application roadmaps, upgrades, enhancements, and retirement activities.

- Ensure solutions remain secure, compliant, supportable, and aligned with enterprise standards.

- Identify opportunities to simplify, automate, and optimize business processes.

Business Partnership Solution Ownership

- Partner with business stakeholders to understand process requirements and strategic priorities.

- Translate business needs into solution requirements and functional designs.

- Serve as a subject matter expert for assigned applications and business processes.





- Drive alignment between technology capabilities and business objectives.

Project Delivery Continuous Improvement

- Participate in project planning, requirements gathering, testing, deployment, and change management activities.

- Coordinate and execute functional testing, user acceptance testing, and production support activities.

- Support implementation of current capabilities, SAP enhancements, integrations, automation, AI, and digital initiatives.

- Drive continuous improvement efforts by identifying and implementing process efficiencies.

Operational Support

- Resolve production incidents and service requests within agreed service levels.

- Analyze root causes and implement sustainable solutions.

- Monitor application health, performance, and user adoption.

- Collaborate with development teams, vendors, and global support organizations to resolve issues.

Stakeholder Engagement

- Build strong relationships with business customers and IT partners.

- Communicate solution status, risks, and recommendations effectively.

- Support knowledge transfer, user training, and documentation activities.

- Contribute to a culture of collaboration, innovation, and continuous learning.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Consultant SAP FI/CO (Solution Manager) (Mumbai)
🏢 Dow Chemical International Private
📍 Mumbai