Location: Hyderabad (WFO) Grade: H1 Designation: Senior Associate Process: US Bank Number of Positions: 5 Minimum Criteria:

- All H1 grade employees can apply. It will be a lateral movement for H1 grade employees.
- Applicants should have completed a minimum tenure of 12 months in the organization and 12 months in their current role as on 01st August 2026.
- Performance rating of CME or above in the last 6 months.
- No documented disciplinary issues/PIP in the last 6 months.

Role & Responsibilities:

- Has a minimum of 12 months of experience in the Residential Mortgage platform and demonstrates a robust understanding of mortgage documentation, processes, and compliance requirements
- Possesses in-depth knowledge of assigned processes and serves as a reliable point of contact for process-related guidance, support, and issue resolution
- Demonstrates strong learning agility, quickly adapts to new responsibilities, embraces challenges, and consistently delivers results in the assigned role
- Effectively clarifies process-related queries, exceptions, and decision-making rationale,



ensuring adherence to process guidelines and business requirements

Educational/Professional Qualifications:

- Graduate degree or equivalent of (10+2+3) year of education

Required Skills:

- Very Good knowledge of US Mortgage Servicing in specific.
- Expert in the current process and understand the process requirements related to whichever process he is working.
- Good understanding of reports and performance management.
- Ability to work under stringent deadlines and work with the team to meet deadlines.

Competencies that will be Assessed:

- Mortgage Process and Domain expertise
- Communication and Collaboration

Selection Procedure:

- HR Screening

- Group Discussion (If required)

- Personal Interview

Application Process & Timelines: Last date to apply on the job posting is 28th August 2026 PS: Strictly no extension allowed on Timelines The selected candidates must be released with immediate effect from the date of the announcement of the results.

📌 Senior Associate (Hyderabad)
🏢 Firstsourc
📍 Hyderabad