About the Role

We are looking for an energetic and customer-focused Retail Sales Executive to join our fitness center. The role will involve managing the front desk, interacting with walk-in customers, generating leads, and converting prospects into fitness plan memberships.

Key Responsibilities

- Handle front desk operations and welcome members and walk-in customers.

- Explain fitness programs, memberships, packages, and plans to prospective customers.

- Actively sell fitness plans and memberships and achieve monthly sales targets.

- Follow up with leads through calls, WhatsApp, and other communication channels.

- Convert walk-ins and enquiries into memberships.

- Build solid relationships with existing and prospective members.

- Manage customer registrations, renewals, payments, and basic membership-related queries.

- Maintain accurate records of leads, sales, follow-ups, and customer information.

- Coordinate with trainers and the fitness team to ensure a smooth customer experience.





- Handle customer concerns professionally and escalate issues when required.

- Maintain a professional, welcoming, and organized front-desk environment.

Requirements

- Minimum 1 year of experience in retail sales, front desk sales, gym/fitness sales, hospitality, or a similar customer-facing role.

- Strong communication and interpersonal skills.

- Confident and comfortable with direct sales and target-based work.

- Ability to convince, negotiate, and close sales.

- Customer-service oriented with a positive and energetic personality.

- Basic computer skills and familiarity with WhatsApp/CRM or billing systems.

- Experience in the fitness or wellness industry will be an added advantage.

Pay: ₹25,000.00 - ₹30,000.00 per month

Application Question(s)

- What is your monthly inhand salary ?

- What is your notice period ?

Work Location: In person

📌 Retail Sales Associate (Noida)
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