Role & responsibilities

RECEPTIONIST

Position: Receptionist

Department: Administration / Front Office

Experience: 2–4 Years

Location: [Location], Chennai

Employment Type: Full-Time

Salary: As per industry standards / [Budget]

Reporting To: Admin Manager / HR Manager

Job Summary

We are looking for a professional, well-groomed, and customer-focused Receptionist to manage front-office operations and provide a positive first impression to visitors, clients, candidates, and employees. The ideal candidate should have excellent communication skills, a pleasant personality, and good administrative abilities.

Key Responsibilities

- Greet and welcome visitors, clients, candidates, and guests in a professional manner.
- Manage the reception/front desk and ensure a smooth visitor experience.
- Handle incoming and outgoing telephone calls and direct calls to the appropriate departments.
- Receive, sort, and distribute courier, mail, and other communications.
- Maintain visitor records and issue visitor passes, where applicable.
- Coordinate with employees regarding visitor appointments and meetings.
- Schedule and manage meeting room bookings.
- Handle general enquiries and provide appropriate information to visitors and callers.
- Maintain front-office records, registers, and documentation.
- Coordinate with housekeeping, security, office assistants, and other support staff.
- Assist HR/Admin teams with basic administrative activities.
- Maintain office supplies and raise requirements when necessary.
- Support in arranging meetings, refreshments, and other office requirements.
- Maintain a clean, organized, and professional reception area.




- Ensure confidentiality of company and employee information.
- Perform other administrative and front-office duties as assigned.

Required Skills
- Excellent verbal and written communication skills.
- Pleasant personality and professional grooming.
- Robust interpersonal and customer-handling skills.
- Good telephone etiquette.
- Basic knowledge of MS Office, Word, Excel, and email communication.
- Good organizational and multitasking abilities.
- Ability to handle visitors and calls professionally.
- Positive attitude and willingness to learn.
- Ability to work independently and as part of a team.

Candidate Profile
- Any Graduate / Diploma qualification.
- 2–4 years of experience as a Receptionist, Front Office Executive, Front Desk Executive, Guest Relations Executive, or similar role.
- Candidates with experience in a corporate office, real estate, hospitality, healthcare, or service industry will be preferred.
- Good English communication is required; knowledge of Tamil will be an advantage.
- Should be presentable, punctual, courteous, and customer-oriented.

Key Performance Indicators (KPIs)
- Professional visitor and client handling
- Effective call management
- Reception/front-office organization
- Timely administrative support
- Visitor and courier record accuracy
- Internal stakeholder satisfaction
- Professionalism and communication

Ideal Candidate: A confident, courteous, and well-presented professional who can efficiently manage front-office responsibilities while providing excellent service to visitors, clients, and employees.

Preferred candidate profile

📌 Receptionist (Chennai)
🏢 Stellar Talent Hr Consultancy Chennai
📍 Chennai