Susrutha Ayurveda is looking for a friendly, organized, and responsible Receptionist / Administrator to manage front-desk operations and provide excellent support to patients and the clinic team. The ideal candidate should have valuable communication and administrative skills, a pleasant personality, and the ability to handle billing and payment-related tasks when required.
Key Responsibilities
- Welcome and assist patients and visitors in a professional and courteous manner.
- Manage appointments, patient registrations, follow-ups, and scheduling.
- Handle incoming calls, messages, and general enquiries.
- Coordinate with doctors, therapists,
and other staff to ensure smooth daily operations.
- Manage reception and front-office activities efficiently.
- Prepare and maintain daily administrative reports when required.
- Handle cash, card, UPI, and other payment transactions when assigned.
- Assist with billing and payment reconciliation as required.
- Maintain confidentiality of patient and clinic information.
- Support the management team with general administrative duties.
- Ensure the reception area is clean, organized, and welcoming.
- Handle patient concerns politely and escalate issues to the appropriate person when necessary.