MinRole & responsibilities

- Greet and assist patients, visitors, and attendants in a skilled manner.
- Manage patient registration, appointments, and OPD scheduling.
- Handle incoming calls, emails, and inquiries efficiently.
- Maintain patient records and update information in the system.
- Coordinate with doctors and departments for appointments and patient flow.
- Handle billing, payments, and issue receipts.
- Provide information about hospital services and procedures.
- Ensure all appointments sent in system are confirmed with an outcall to invite patients for Centre visit
- Ensure appointments confirmed are in line with Center head availability
- Manage calls, receive pass on relevant messages to the personnel concerned
- Answer all incoming calls on reception phone promptly and respond to missed calls without delay
- Encourage patients to share their feedback on WhatsApp and improve feedback response rate

- Accurately

Preferred candidate profile 3 years experience in Fertility or IVF sector Reception management

Contact on+919522200355

Email: [email protected]

Address : Vijay Nagar -Indore , M.P

📌 Reception staff / Receptionist (Indore)
🏢 Yaami Healthcare Services
📍 Indore