Position Details

- Role: QA Engineer
- Experience: 3- 6 Years
- Location: Bengaluru
- Department: Product & Engineering
- Reports To: QA Lead / QA Manager

Role Overview As a QA Engineer at DTDC, you will be responsible for ensuring the quality and reliability of mission-critical logistics platforms, including first-mile, middle-mile and last-mile delivery systems and customer-facing applications.

You will participate in designing and executing test scenarios, validating complex workflows across systems, and helping maintain high production quality in a fast-paced, high-scale logistics workplace.

Key Responsibilities

1. Test Design & Execution

- Assist in creating and maintaining detailed test cases and regression suites based on product requirements.
- Execute tests diligently across functional, integration, regression, and UAT scenarios.
- Log, track, and manage defects with clear reproduction steps, screenshots, and impact analysis.

1. Functional & System Testing

- Validate end-to-end logistics workflows, including:
- Order Booking Node Allocation Routing Out-for-Delivery Delivery/Exception
- Perform cross-system validation across multiple platforms such as branch systems, sorting systems, rider applications, and control tower dashboards.
- Verify the correctness of core business rules including Estimated Delivery Date (EDD), capacity planning, routing logic, and reattempt handling.

1. API & Data Validation

- Perform API testing using tools like Postman or similar.
- Validate backend workflows, including shipment lifecycle events.
- Use SQL queries to verify data consistency and troubleshoot issues across databases.

1. Collaboration & Quality Support

- Work closely with Product Managers, Developers, and QA team members.
- Participate in requirement discussions to understand product scope and identify potential gaps early.
- Log clear test reports, share quality metrics, and flag risk areas to supervisors.
- Participate in release validation activities and contribute data to Root Cause Analysis (RCA)



for production issues.

- Contribute towards gradual test automation adoption and shift-left testing practices.

Required Skills & Knowledge

Core Testing Skills

- Good understanding of functional, regression, integration, and system testing concepts.
- Familiarity with executing end-to-end scenario validation.
- Strong attention to detail with a focus on catching edge cases and failure scenarios.

Technical Skills & Tools
- Foundational knowledge of API testing using Postman or similar tools.
- Knowledge of SQL (including joins, aggregations, and data validation).
- Basic familiarity with microservices-based architecture and distributed systems.
- Experience or familiarity with test management and defect tracking tools like JIRA or TestRail.
- Exposure to API Automation.

Domain Knowledge (Preferred)
- Prior experience or academic projects related to logistics, supply chain, courier, or e-commerce platforms.
- Basic understanding of middle-mile workflows.

Soft Skills
- Strong analytical and problem-solving abilities.
- Effective communication skills to collaborate efficiently across technical teams.

Qualification

- Bachelors or Master’s degree in Engineering / MCA or equivalent.

About DTDC DTDC is one of India’s leading integrated express logistics providers, operating the largest network of customer access points in the country.

We offer a wide range of technology-enabled logistics solutions catering to diverse customer segments.

Since our inception in 1990, DTDC has pioneered the franchise-based delivery model in India. Today, we have evolved into a comprehensive logistics solutions provider, offering services across express delivery, warehousing, and fulfillment, helping businesses optimize both speed and cost efficiency

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What Success Looks Like

- Timely execution of test cycles with high defect-detection accuracy.
- Comprehensive regression coverage maintained across assigned modules.
- Proactive identification of defects early in the software development lifecycle.
- Consistent support in delivering stable, high-quality releases to production.

📌 QA Engineer (Contract role For 1 year) (Bengaluru)
🏢 Dtdc Express
📍 Bengaluru