Role & responsibilities Manage daily hotel operations across front office, housekeeping, pantry, F&B; service, security and maintenance.

- Ensure guest check-ins, check-outs, billing, room allocation, special requests and complaint resolution are handled smoothly.

- Maintain room readiness, cleanliness, linen, amenities and public-area standards through daily inspections.

- Coordinate with the kitchen and terrace cafe team for breakfast, limited menu service, hygiene and guest service quality.

- Create staff rosters, allocate duties, monitor attendance and ensure shift handovers are properly documented.

- Track bookings, occupancy, guest feedback, OTA issues, cancellations and basic daily revenue reports.

- Handle vendor coordination for laundry, maintenance, supplies, repairs, housekeeping consumables and emergency support.

- Train team members on grooming, guest etiquette, escalation handling, safety procedures and brand experience standards.

- Maintain statutory,



safety and operational records as instructed by management.

- Act as the face of the property for key guests, VIP arrivals, difficult situations and local partnerships.

Preferred candidate profile • 5-8 years of hotel operations/front office experience; boutique hotel, resort or 3-4 star property experience preferred.

- Strong command over Hindi and working English; ability to speak politely with guests from across India.

- Comfort with basic hotel software/OTAs, Excel/Google Sheets, WhatsApp coordination and reporting.

- Ability to lead a small team hands-on without a large corporate support structure.

- Strong ownership, discipline, honesty, grooming and problem-solving temperament.

- Willingness to be based in Ayodhya and support peak-season/festival operations.

Perks and advantages

📌 Property Manager (Ayodhya)
🏢 Nidhi Chawla
📍 Ayodhya