Company name : Wabtec Corporation

Industry : Railways

Location : Hosur

Poisition : Program Manager

Mission

Key missions of the position:

- The Retrofit Program Manager is responsible for developing, leading, and executing retrofit and modernization programs across the installed customer base.
- Works cross-functionally with Engineering, Product Management, Supply Chain, Sales, Field Service, Warranty, and Customers to ensure successful launch & completion of retrofitment.

Coordinate with Regional Service & Warranty leaders to ensure timely completion of retrofit activities

Responsibilities

Roles and responsibility are as below:

1. Retrofitment Program Strategy & Development

- Develop, implement, and manage retrofit programs for the installed base across all product lines.
- Define program scope, deployment strategy, timelines, milestones, and resource requirements.
- Prepare business cases and white papers for management approval, including retrofit budgets and implementation plans.
- Responsible to maintain complete database of the existing Population of all our product lines.

2. Program Execution:

- Lead end-to-end execution of retrofit programs from concept through deployment.
- Review FMI Document and work with Safety team for HIRA assessment prior to implementation.
- Collaborate with Field Service teams to develop deployment plans and ensure successful retrofit execution at customer sites.
- Develop deployment methodologies, technical documentation, training materials, and service procedures.
- Work with Engg.



/PED/Sourcing team for special tool development/procurement related to retrofitment programs

3. Retrofit Material Order Planning & Execution:

- Plan initial Float Stock requirements & Load Forecast order in the system for current retrofitment launch
- Periodically Review & update the forecast order in system based on the actual orders.
- Receive & Process retrofitment order request from FSEs and ensure demand creation in ERP.
- Coordinate with SCM and Operations teams to ensure on-time material availability and order fulfilment.
- Responsible to have full control on customer return material (MCO orders).

4. Customer Engagement:

- Act as the primary contact for strategic customers regarding retrofit initiatives.
- Publish Weekly/Monthly Retrofit completion Dashboards to Internal Management & Customers (RDSO & Private Car builders)
- Ensure high levels of customer satisfaction throughout program execution.

5. Safety, Quality, and Compliance:

- Ensure all work is performed in accordance with our organization’s strict safety, quality, and compliance standards.
- Promote a strong safety culture and ensure all field deployment activities comply with applicable EHS requirements.

Key KPIs:

- Retrofit HIRA Compliance (%): HIRA completed before deployment (Target – 100%)
- Retrofit Completion Rate %: Commitment - As per Program Plan & Target - >95%
- Average Leadtime time to supply RR/Retrofit material: Commitment – 30 days & Target - 20days
- Average Leadtime time for MCO closure: Commitment – 30 days & Target – 20 days

Dashboard Reporting Compliance: Commitment – 95% & Target – 100%

📌 Program Manager (Bengaluru)
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