Professional Services Engineer - Storage Administrator (Bengaluru)

Professional Services Engineer - Storage Administrator (Bengaluru)

03 Sep
|
NetApp
|
Bengaluru

03 Sep

NetApp

Bengaluru

Job Summary

We are seeking an Entry-Level NetApp Storage Administrator with 2–3 years of hands-on experience in NetApp ONTAP administration, troubleshooting, and storage management. The ideal candidate should be available for immediate joining and possess robust technical, communication, and customer-facing skills.

Key Responsibilities

- Deploy, administer, and support NetApp Storage environments (ONTAP/CDOT)
- Monitor, troubleshoot, and resolve storage performance and availability issues
- Perform firmware and operating system upgrades on storage infrastructure
- Manage storage provisioning, snapshots, cloning, deduplication, replication, and disaster recovery activities
- Configure and support SnapMirror, IntelliSnap, controller failover, and backup integrations
- Utilize NetApp management tools including OnCommand Unified Manager, Performance Manager, and Insight
- Support storage protocols including CIFS, NFS, iSCSI, and Fibre Channel environments
- Participate in incident, problem, change, and configuration management processes following ITIL practices
- Assist with DR planning, DR testing, backup validation, and recovery procedures
- Collaborate with compute, virtualization, networking, and application teams to resolve infrastructure issues
- Maintain operational documentation and provide timely customer communication.

Required Skills & Experience

- 2–3 years of experience in NetApp Storage Administration and Support.




- Strong knowledge of NetApp ONTAP/CDOT environments.
- Experience with storage technologies including Snapshots, SnapMirror, Cloning, Deduplication, and Replication.
- Understanding of storage protocols: CIFS, NFS, iSCSI, and Fibre Channel.
- Knowledge of VMware vSphere, Microsoft Windows Server environments, and networking fundamentals.
- Experience in Linux System Administration.
- Familiarity with SAN, WAN, backup, monitoring, and disaster recovery platforms.
- Understanding of security hardening, performance tuning, and infrastructure best practices.
- Exposure to managed services and outsourced support environments.
- Excellent verbal and written communication skills.
- Strong stakeholder management and customer service orientation.

Preferred Qualifications

- ITIL Foundation Certification.
- Experience supporting 24x7 enterprise production environments.
- Knowledge of Cisco networking and virtualization technologies.

Work Schedule

- 24x7x365 support environment.
- Two weekly off days, which maybe:
- Two mid-week days or One weekday and one weekend day.
- Hybrid work model with mandatory office presence three days per week in Bangalore.

Preferred Candidate Profile

- Immediate joiner or candidates with short notice periods.
- Bangalore-based candidates preferred.
- Positive, proactive, flexible, and team-oriented professional with a strong learning mindset.

📌 Professional Services Engineer - Storage Administrator (Bengaluru)
🏢 NetApp
📍 Bengaluru

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