- 5+ years of L2 Production support experience
- Must have experience in Banking projects
- Strong PL/ SQL and Unix skills
- Cloud understanding or experience is advantageous
- Experience in ITIL concepts
- Exposure of KYC, payment, or Banking experience
- Positive communication skills
Detailed JD:
- Strong understanding of Linux/Unix administration and network infrastructure.
- SQL querying and database troubleshooting
- Certificate and SSL management; Route and connectivity investigation
- Monitoring & Observability – Geneos, Splunk, Grafana & New Relic, Scheduling Tools (Control-M). Splunk dashboard creation and analysis.
- Excellent troubleshooting skills and an ability to think independently to ensure solutions are achieved.
- Excellent communication skills both verbal and written
- Ability to work in a team environment where solutions may come from multiple areas
- Curious approach to problem solving with a desire for quality and avoiding repeat incidents.
📌 Production Support-PLSQL (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru
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