- Study existing processes and documents and re-document them in a straightforward, structured and professional manner.
- Prepare clear process flowcharts and short explanatory notes.
- Identify any missing points and suggest practical improvements, wherever required.
- Identify the systems, controls and practices that make operations robust and professionally managed.
- Prepare high-quality PowerPoint presentations that explain the processes and showcase operational strengths, systems, controls and attention to detail.
- Study ongoing projects and present what existed earlier, what is being done presently and what the completed work will achieve.
- Convert complex operational information into simple charts, timelines, diagrams, before-and-after comparisons and management summaries.
- Prepare updated presentations and reports approximately once every two months.
- Present the findings and reports to Trustees or senior management whenever required.
- Maintain confidentiality and proper control of all documents and presentations.
Required Skills and Experience
- At least 5 years of experience in process documentation, business analysis, operations, consulting or management reporting.
- Strong ability to understand work by interacting with different departments.
- Excellent working knowledge of Microsoft PowerPoint and Word, with the ability to prepare professional management presentations.
- Experience in preparing flowcharts using Visio, Lucidchart, Draw.io or similar software.
- Ability to simplify detailed information and communicate it clearly in writing and through presentations.
- Good analytical ability, attention to detail and confidentiality.
Expected Deliverables
- Revised process documents and flowcharts.
- Professional PowerPoint presentations explaining processes and highlighting operational strengths.
- Project reports and presentations showing the earlier, present and expected future position.
- Bi-monthly management reports and presentations.
📌 Process Improvement Consultant (Mumbai)
🏢 i2e Consulting
📍 Mumbai
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