Job Purpose We are looking for a Process Manager – Retail Operations RCC Recon to join our Recon, Compliance & Controls team. This role is responsible for overseeing daily reconciliation activities, monitoring compliance, and implementing control processes across retail banking transactions. The candidate will lead a team of processing specialists, ensuring optimal performance and accuracy, while coordinating with the compliance department to identify risks and enforce effective controls.
Roles And Responsibilities
- Supervise, mentor, and develop a team of processing specialists to ensure high performance and operational efficiency.
- Oversee reconciliation processes across retail banking transactions, ensuring accuracy and timeliness.
- Coordinate with the compliance department to identify potential risks and implement appropriate control measures.
- Evaluate and enhance existing reconciliation and control processes to improve efficiency and accuracy.
- Support continuous improvement initiatives within the unit.
- Experience in reconciliation, compliance, or banking operations.
- Solid understanding of reconciliation processes and compliance frameworks.
- Proven team management and mentoring skills.
- Excellent analytical and problem-solving abilities.
- Attention to detail and commitment to accuracy.
- Effective communication and coordination skills.
- Ability to identify process gaps and drive improvements.
Educational Qualifications: Graduation: Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS) Post-Graduation: Master of Business Administration (MBA) / Master of Commerce (M.com) / Master of Arts (MA)
Experience: 2 - 5 years of relevant experience
📌 Process Manager - Retail Operations RCC Recon (Thane)
🏢 IDFC FIRST Bank
📍 Thane
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